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Wikis as alternatives to email – find the ROI
There’s a really interesting article on CIO.com with Ross Mayfield, the co-founder of Socialtext. In it, he talks about how wikis can end ‘Reply-All’ email threads. Luis Suarez of IBM has taken it a...
View ArticleWiki ROI – final thoughts
Just some final thoughts around wiki ROI and to pull together some conversations that have been happening off-blog. Luis was kind enough to get in touch and shed some light on some of my assumptions....
View ArticleCase study using wiki and social software in the Enterprise – conversation...
After my post on Wiki ROI which looked at Luis Suarez’s experiment of not replying to email but instead responding through social software tools such as wikis and instant messaging, several questions...
View ArticleCase study on wiki use for revenue growth
I attended a webinar last night hosted by PBwiki titled “Growing in a down market with PBwiki“. All in all it was very interesting. Here are the main points: The webinar went very smoothly. This is not...
View ArticleWeb 2.0 ROI discussion at Web 2.0 Strategies
Was at the Web 2.0 Strategies forum today and took part in a social software ROI discussion. The discussion wandered quite easily onto the ROI of blogging or the ROI of wikis, and the features and...
View ArticleWiki ROI Calculator
PBWiki have posted an ROI calculator tool for wikis. It’s not my preferred Enterprise 2.0 ROI method, I like to start small and use case studies, but for those who work in an organisation which demand...
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